Chris led the redevelopment of MPAC’s Municipal Connect platform—a daily-use digital tool that provides Ontario’s 444 municipalities with vital property assessment data. After reviewing stakeholder feedback, he identified the need for a complete overhaul of the platform’s interface, functionality, and data security posture.
Working with internal teams and municipal partners, Chris spearheaded a fast-tracked redesign process rooted in extensive consultation, strong technical collaboration, and a clear focus on user needs. The new platform launched within six months—delivering improved performance, enhanced data capabilities, and meaningful annual operating savings.