To support digital transformation on Toronto’s main streets, Chris led the development of a Wi-Fi Implementation Toolkit for Business Improvement Areas (BIAs). The resource was designed to help BIAs navigate the technical and logistical aspects of deploying public Wi-Fi networks—simplifying a complex process and enabling more connected, digitally enabled neighbourhoods.
By demystifying infrastructure requirements and streamlining decision-making, the toolkit empowered local business districts to strengthen their digital footprint and better serve residents, businesses, and visitors alike.